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Shipping & Returns

Shipping Policy

We ensure all orders received are processed within 24 business hours. If you would like to change your order, or to cancel your order, be sure to email out to support@itouchwearables.com as soon as you can as to avoid processing of your order.

  • iTouch Wearables will only ship to the address provided. If the order is returned to sender for incorrect address, your order will be held, and a 20% restocking fee will be applied.
  • iTouch wearables ships via USPS traceable carrier. If your order shows delivered but not actually received you will need to reach out to your local carrier delivery service and track your package. It is possible at times the package is left with your neighbor. We can not assist after the carrier has notified us of the package being delivered.
  • All orders are shipping in a padded, and secured package. If your package is received damaged, please take pictures of the package and message out to support@itouchwearables.com for additional support.

 

Return Policy

If you are not 100% satisfied with your www.itouchwearables.com purchase, simply send it back within 30 days and we'll refund the cost of the item minus shipping costs. Product must be returned in resellable condition, complete with product, packaging, accessories, instruction manuals and any other items included with original delivery. A restocking fee of 20% will be applied to all products returned in unsellable condition, missing accessories, or not in the original packaging.
Items that are marked as final sale or clearance are not eligible for return unless defective.

To initiate a return process, please click on the following link: www.itouchwearables.myreturnscenter.com

 If your order is outside the 30 day policy, or have questions or concerns, please reach out to our support team for assistance by email support@itouchwearables.com.