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Support - iTOUCH

  • iTOUCH 3160
    • Getting Started:
      • Fully charge your iTOUCH Smartwatch with the supplied USB cable.
      • Download the iTOUCH SW2 App from Google Play or App Store.
      • Turn on your iTOUCH watch by pressing the Power button.
      • The language option screen will appear. Select your preferred language.
      • Enable Bluetooth on your phone and allow your phone to search for new devices. Pair your phone with iTOUCH 3360.
      • On your watch, the Bluetooth icon in the top left corner should now be blue.
      • Open the iTOUCH SW2 app, and click the Bluetooth logo on the bottom left corner.
      • Search for your iTOUCH 3360 and pair your watch to your phone a second time.
      • A dialogue box may appear asking for permission to pair, select accept.
      • On your watch, the Bluetooth icon in the top left corner should now be half blue and half green, confirming that your iTOUCH Smartwatch is now fully connected.
  • iTOUCH 3260
    • Getting Started:
      • Fully charge your iTOUCH Smartwatch with the supplied USB cable.
      • Download the iTOUCH SW2 App from Google Play or App Store.
      • Turn on your iTOUCH watch by pressing the Power button.
      • The language option screen will appear. Select your preferred language.
      • Enable Bluetooth on your phone and allow your phone to search for new devices. Pair your phone with iTOUCH 3360.
      • On your watch, the Bluetooth icon in the top left corner should now be blue.
      • Open the iTOUCH SW2 app, and click the Bluetooth logo on the bottom left corner.
      • Search for your iTOUCH 3360 and pair your watch to your phone a second time.
      • A dialogue box may appear asking for permission to pair, select accept.
      • On your watch, the Bluetooth icon in the top left corner should now be half blue and half green, confirming that your iTOUCH Smartwatch is now fully connected.
  • iTOUCH 3360 (FCC ID: 2AJXA33602502)
    • Getting Started:
      • Fully charge your iTOUCH Smartwatch with the supplied USB cable.
      • Download the iTOUCH SW2 App from Google Play or App Store.
      • Turn on your iTOUCH watch by pressing the Power button.
      • The language option screen will appear. Select your preferred language.
      • Enable Bluetooth on your phone and allow your phone to search for new devices. Pair your phone with iTOUCH 3360.
      • On your watch, the Bluetooth icon in the top left corner should now be blue.
      • Open the iTOUCH SW2 app, and click the Bluetooth logo on the bottom left corner.
      • Search for your iTOUCH 3360 and pair your watch to your phone a second time.
      • A dialogue box may appear asking for permission to pair, select accept.
      • On your watch, the Bluetooth icon in the top left corner should now be half blue and half green, confirming that your iTOUCH Smartwatch is now fully connected.
  • iTOUCH 3360 (FCC ID: 2ALER33602017)
    • Getting Started:
      • Fully charge your iTOUCH Smartwatch with the supplied USB cable.
      • Download the iTOUCH SW2 App from Google Play or App Store.
      • Turn on your iTOUCH watch by pressing the Power button.
      • The language option screen will appear. Select your preferred language.
      • Enable Bluetooth on your phone and allow your phone to search for new devices. Pair your phone with iTOUCH 3360.
      • On your watch, the Bluetooth icon in the top left corner should now be blue.
      • Open the iTOUCH SW2 app, and click the Bluetooth logo on the bottom left corner.
      • Search for your iTOUCH 3360 and pair your watch to your phone a second time.
      • A dialogue box may appear asking for permission to pair, select accept.
      • On your watch, the Bluetooth icon in the top left corner should now be half blue and half green, confirming that your iTOUCH Smartwatch is now fully connected.

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iTOUCH Product Care

1) Turn off your iTOUCH Smartwatch.
2) Wipe your iTOUCH Smartwatch clean with a soft lint-free cloth. If needed, dampen the soft cloth with warm water and apply.
3) Dry with a soft cloth before continued use.

iTOUCH 3160

iTOUCH 3260

iTOUCH 3360FCC ID: 2AJXA33602502

iTOUCH 3160FCC ID: 2ALER33602017

iTOUCH Wearables

DO NOT RETURN TO STORE

Return to:

iTOUCH Wearables
ATTN: Service Department
1560 S Baker Ave, Suite B
Ontario CA 91761

Limited Warranty

iTOUCH Wearables warrants to the original purchaser that your iTOUCH Wearablesbranded device shall be free from defects in materials and workmanship under normal use for a period of (1) year from the date of purchase. Remedies: If such a defect arises and a return authorization is received by iTOUCH Wearables within the applicable Warranty Period, iTOUCH Wearables will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handing charges may apply except where prohibited by applicable law. This Limited Product Warranty is valid only in the jurisdictions where the Products are sold by iTOUCH Wearables itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdiction. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law.

Obtaining Warranty Service:

To obtain warranty service, a return authorization must be requested from our customer service team. To request a return authorization, please contact Customer Service here: https://itouchwearables.com/pages/support. The Return Merchandise Authorization (RMA) number must be included along with your returned product. You must deliver the Product (including its respective accessories) in either its original packaging or packaging providing an equal degree of protection, to the address specified by iTOUCH Wearables. As may be required by applicable law, iTOUCH Wearables may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and iTOUCH Wearables will not be responsible for any such loss.

Exclusions and Limitations:

iTOUCH Wearables does not warrant that the operation of the Product will be uninterrupted or error-free. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by iTOUCH Wearables, nor does it apply to any cosmetic damage such as scratches and dents. In addition, this Limited Product warranty does not apply to damage or defects caused by (a) use with non-iTOUCH Wearables Products; (b) accident, abuse, misuse, mishandling, water damage, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by iTOUCH Wearables, (ii) not in accordance with instructions provided by iTOUCH Wearables, or (iii) with improper voltage or power supply.

iTOUCH WEARABLES SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR ANY OTHER LEGAL THEORY, EVEN IF ITOUCH WEARABLES HAS BEEN ADVISED OF THE POSSIBILTY OF SUCH DAMAGES.